Privacy Policy for MyMentor Application
Effective Date: 01 OCT 2023
At MyMentor Online Learning, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform to purchase mock tests and study notes. Please read this policy carefully to understand how we handle your information.
Information We Collect:
Personal Information:
When you create an account, we collect personal information such as your name, email address, and contact details.
Payment information is collected when you make a purchase, but we do not store any credit card information as stipulated by the Reserve Bank of India. Payments are securely processed through third-party payment gateways.
Usage Information:
We collect information about your interactions with our platform, such as the pages you visit, the content you view, and your preferences.
Device Information:
We may collect information about the device you use to access its compatibility with our platform, including device type, operating system, and browser type.
How We Use Your Information:
Providing Services:
We use your personal information to create and manage your account, process transactions, and deliver the purchased mock tests and study notes.
Communication:
We may use your email address to send you important updates, newsletters, and promotional materials. You can opt out of promotional emails at any time.
Improving User Experience:
We analyse usage data to enhance our platform, personalise content to user preferences, and improve overall user experience.
Sharing Your Information:
Third-Party Service Providers:
We may share your information with third-party service providers who assist us in delivering our services, processing payments, and analysing user data.
Legal Compliance:
We may disclose your information if required by law or in response to a legitimate legal request.
Security:
Data Security:
We maintain standard security measures prevalent in the industry to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Payment Security:
All payment transactions are encrypted and processed under payment and settlement systems, through secure third-party payment gateways.
Your Choices:
Access and Update:
You can access and update your account information at any time by logging into your account.
Opt-Out:
You can opt out of receiving promotional emails by following the instructions provided in the emails.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at info@learnersindia.com.
By using our platform, you agree to the terms outlined in this Privacy Policy.
Thank you for choosing MyMentor Online Learning.
Riveron Infotech Pvt Ltd